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Vacancy - Helpline and Insurance Advisor

Full Time (Temporary)

Helpline and insurance Advisor

6 Months Fixed Term Contract

Salary Circa £17,000 

Based in Winchester


An opportunity has arisen to join us as a Helpline and Insurance Advisor based in Winchester


The role


To work as part of a team delivering first class customer service to patients using their Supplementary Insurance Benefit, ensuring all insurance and helpline queries are resolved with efficiency and diligence. As a HI Team Advisor at Denplan you should:

  • Be able to provide excellent customer service
  • Demonstrate excellent communication skills
  • Obtain additional sales through service
  • Deal with customer queries
  • Encourage team work
  • Maintain patient records



  • Have a genuine interest in working with and helping customers
  • have good communication skills, both written and verbal
  • ability to work on own initiative and as part of a team
  • be polite, tactful and friendly
  • be numerate, lively and quick-thinking
  • be patient and calm
  • have an open minded attitude
  • be able to handle complaints and difficult situations

About us


At Simplyhealth we have been helping people access affordable healthcare for nearly 140 years.

We are proud to be the leading provider of everyday health cash plans, dental payment and pet health plans. Our resources allow us to look after over 6,500 member dentists, 13,000 corporate client relationships and over 3 million individual customers.

To view the job description, please click here.

Please be aware this vacancy may close earlier than the advertised closing date if sufficient applications are received.


This opportunity is closed to applications.