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Vacancy - Client Advisor - FTC

Full Time (Temporary)

Client Advisor – Vets

Contract: Fixed term contract – 9 months

Salary: £17,000

Location: Winchester

Exciting opportunities are available to join Simplyhealth Professionals as a Client Advisor for our Vets team.

The role

To drive the growth of pets and practices by:

  • Being the first point of contact with Denplan and the public voice of the brand
  • Providing excellent telephone based customer service, to pet owners and practices, to make
  • Animal Health Care and Pet Health Plans the number one provider
  • Administering plans to ensure a seamless and positive customer experience
  • Provide excellent customer service to pet owners and practices primarily by phone, as well as by email and in writing
  • Improve the efficiency and effectiveness of the team
  • Contribute to the growth of the brand, reputation and goal of becoming the number one provider



  • Have a genuine interest in working with and helping clients
  • Excellent proven communication skills, both written and verbal
  • Be able to handle complaints and difficult situations
  • Excellent attention to detail and accuracy
  • Excellent time management and organisation skills
  • Quality awareness
  • Ability to work on own initiative as well as part of a team
  • Enjoys change and can adapt to new situations quickly
  • Experience of providing excellent customer service
  • Confident in Microsoft Outlook, Word and Excel

To view the job descriptions, please click on the roles below:

Client Advisor - Customer Services

Please be aware this vacancy may close earlier than the advertised closing date if sufficient applications have been received.


This opportunity is closed to applications.